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Call Centre Systems: Business Software
(+44) 0161 408 8808

Software / Products

Our main product is called the Contact CRM. It's a cloud based web application that does everything a basic customer relations management (CRM) system can do but it has lots of extra features that can be configured to integrate perfectly with your business.

If the Contact CRM can increase productivity by just 10% (and it can!) then it pays for itself and starts saving you money. It does this by automating common tasks such as sending emails and generating management reports, but that's just the start. Look below to see some of the other things it can do.

Features Available

    Data

  • CSV file importer
  • Import from email
  • Duplicate checking
  • Reformatting
  • B2B Features

  • Company editor
  • Companies House check
  • CTPS checking
  • Show logos
  • Appointments

  • Set rules and availability
  • Outlook calendar integration
  • Google calendar integration
  • Distance checker
  • Map Features

  • View data on map
  • Filter by distance
  • Calculate fastest route
  • Get directions
  • Surveys

  • Sliding score 1-10
  • Multiple Choice
  • Add notes
  • Trigger emails
  • Reporting

  • Bespoke reports
  • Graphs & charts
  • Custom dashboards
  • Exports
  • Marketing

  • Email templates
  • Attachments
  • SMS templates
  • Bulk email/SMS
  • eCommerce

  • Products and pricing
  • Stock Levels
  • Orders and invoices
  • Special Offers
  • Admin

  • Manage users
  • Permissions
  • View logs
  • Create Roles
  • Visual

  • Set theme
  • Add logos
  • Use your domain
  • Choose layout
Data CSV file importer Import from email Duplicate checking Reformatting
B2B Features Company editor Companies House check CTPS checking Show logos
Appointments Set rules and availability Outlook calendar integration Google calendar integration Distance checker
Map Features View data on map Filter by distance Calculate fastest route Get directions
Surveys Sliding score 1-10 Multiple Choice Add notes Trigger emails
Reporting Bespoke reports Graphs & charts Custom dashboards Exports
Marketing Email templates Attachments SMS templates Bulk email/SMS
eCommerce Products and pricing Stock Levels Orders and invoices Special Offers
Admin Manage users Permissions View logs Create Roles
Visual Set theme Add logos Use your domain Choose layout

We understand that you probably won't need all the features on offer so we build a seperate instance for each client. Then we only have to enable the features you will be using so your system is clutter free and more simple to use.

Need something else?

If you want the system to do something different, we offer custom development. This includes integrating 3rd pary applications, call recording systems, API's or just changing the way the system works to suit your preference.

Why choose us?

Our software is all developed in house in the UK so you can expect high standards and excellent ongoing support. If you have any questions please give us call.

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